
Last reviewed November 10, 2026
Powder Parts, Inc. wants everyone to be able to find parts, read our guides and reach our team, including people who use a keyboard, a screen reader, screen magnification or other assistive technology.
Our Commitment
We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our guide when we build and update this website. We review the site as it changes and fix the problems we find. This is ongoing work, and we don’t claim that every page is free of barriers.
What We’ve Done
- Keyboard use: menus, forms, the parts catalog, the quote list and the parts guide viewer can all be used without a mouse, and a “Skip to main content” link is the first stop on every page.
- Screen readers: images have text descriptions, form fields have labels, and pages use headings and landmarks so they can be navigated by section.
- Text and color: text can be enlarged with your browser’s zoom, pages reflow on small screens, and we check text against its background for contrast.
- Motion: background videos have a pause button, and they don’t play at all if your device is set to reduce motion.
- Parts guides: in the guide viewer, every part number on a drawing is also listed as text beside it, and the drawings can be zoomed.
Known Limitations
- Older parts guides: some downloadable guides are scans of printed drawings, so the PDF files themselves can’t be read by a screen reader. The same part numbers are available as text in the guide viewer and in the parts catalog.
- Documents from manufacturers: some manuals and spare-parts lists are hosted on manufacturers’ own websites, and we don’t control how accessible they are.
- Map: the map on our Contact page is provided by Google. Our address and phone number are always shown as text next to it.
Need Help?
If any part of this site doesn’t work for you, we’ll help another way. Call or email us and we can look up part numbers, read a guide to you, take a quote request by phone or send information in a different format.
Phone: 1-800-598-2160 (Monday to Friday, 8AM to 5PM Central)
Email: info@powder911.com
Mail: Powder Parts, Inc., 1750 Todd Farm Dr., Suite A, Elgin, IL 60123
Feedback
If you run into a barrier, please tell us which page you were on and what happened, using the contact details above or our contact form. We read every report and use it to decide what to fix next.
